Welcome to our ebay store!

Description

FDA Statement   

The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies.

If so, you can bid on this item only if you are an authorized purchaser.

If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item.

Shipping

1. International Shipping to worldwide.
2. Handling within 24 business hours.
3. Tracking info of your parcel is available.
4. Returns could be accepted within 60 days after receipt of the item.
5. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
6. It usually takes 15-45 business days to arrive by economy international shipping and 7-12 business days by express. The following form is for your reference.

Payment

       We accept PayPal payment ONLY, it is easy and safe. Payment should be sent within 7 (SEVEN) days of auction closing. All winning bidders whom won our item, please let me know your contact number after you made the full payment , we need this number to make sure you can receive your item in time, and also for emergency contact consideration.

Feedback

       IMPORTANT INFORMATION ON OUR POLICY AND FEEDBACK

1. Please leave me FIVE STAR POSITIVE feedback if you are satisfied with our items.
2. We try to be fair and accurate with all of our product listings and descriptions. Please read each auction, bid, and sale carefully.
3. We will appreciate it if you please email us before leaving negative feedback. If there is a problem, we can work together to resolve it.
   We strive to always be extremely fair and always try to work with reasonable customers.
4. Negative feedback doesn't go away and should only be left as a last resort! We strive for positive feedback, harmonious relations and even friendships.
   We will always make every attempt possible to resolve issues if we made a mistake.(It happens). Please do not assume a mistake is intentional.
   Let us know if our service could be better!!

Returns

1. Returns could be accepted within 30 days after receipt of the item.

2. Terms of Sale:
   Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and / or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned.

Contact us

We will reply all messages within 24 business hours and we are able to give you a quick response during the duty time. If we are off duty, please kindly be patient and give us a little more time, not just leave the neutral or negative feedback without communication. Every problem will be solved ASAP if you contact us!

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